We’ve all heard about the importance of establishing strong business relationships a million times. After all, it’s important to be able to go to people close to you, who you trust, when you’re in need of advice, contacts, or a job.
Weak ties actually get better results
According to Wharton business professor Adam Grant, author of the new book, Give and Take, you should not in fact be relying on your closest networking contacts to help you get ahead. Grant cites a study by Mark Granovetter, which demonstrated that people were actually 58 percent more likely to get a new job through weak ties than strong ties.
Could this simply be a numbrs game? After all, we have many more weak ties than strong ties. Grant says no. Apparently, despite their good intentions, strong ties tend to give us redundant knowledge. They travel in the same circles that we do, and have similar perspectives. And in a competitive job search or difficult career change situation, this may not cut it.
Weak ties, on the other hand, know different people entirely and can offer us more efficient access to novel information. So by reaching out to a weak tie, you are much more likely to hit upon something that wouldn’t normally come your way.
And dormant ties are best of all
Our online networks (LinkedIn, Facebook, etc.) are full of weak ties, but it can be awkward to approach them, and when you do you may not always hear back. Grant suggests also considering your dormant ties. Dormant ties are people with whom you’ve lost touch for a few years: a childhood neighbor, a college roommate, or a colleague from your first job.
In an additional piece of research, Levin et al asked executives to seek advice on a major work project from two dormant ties. When they compared the value of these conversations to the advice from current contacts, the dormant ties were actually more useful. This is presumably because in the years since the executives last communicated with the dormant ties, the dormant ties connected with new people and knowledge. But unlike with weak ties, the history and shared experience with dormant ties made it faster and more comfortable to reconnect, and the executives could count on them to care more.